Guestbook. Page 79

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Jonathan Ginter

Date of review: 2020-01-16
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Awesome service. Very patient and efficient. Always in close contact at every step. Web site needs an overhaul for usability on mobile devices, but generally acceptable. Would highly recommend this service. They go above and beyond.
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Manager response: Hello, Jonathan. Thank you for using our service. We work to improve our web-site. Please note that we already accept orders for St.Valentine`s Day.
Jonathan

Date of review: 2020-01-10
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Manager response: Hello, Jonathan. Thank you for your order. Also we can add coffee and croissant to your order, please check this new item Bed & Breakfast
JR Stum

Date of review: 2020-01-05
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Manager response: Hello, JR. Thank you for your order. We are always online and ready to help you with your next order. Please check also our new item Bed & Breakfast
Leslie E Glosby

Date of review: 2020-01-05
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Manager response: Good day, Leslie. Thank you for choosing flower delivery to Kiev on our web-site. Please pay attention that we have new Item on the web-site that is available for delivery in Kiev and Ukraine - Bed & Breakfast
Eric

Date of review: 2020-01-04
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Good service as Always - thank you
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Manager response: Hello, Eric. Thank you for staying with our company. We are always happy when our clients are happy with our service. Please also note that we have new offer on our web-site that you can add to the flowers - Bed & Breakfast.
Tadas Survila

Date of review: 2020-01-03
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Manager response: Hello, Tadas. Thank you for your order. We are glad that you have liked our flower delivery service to Kiev.
Julia

Date of review: 2020-01-01
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I ready use your service in the future!
Manager response: Hello, Julia. Thank you for your order and good mark. Also please note that teddy bears are also available for delivery to Kharkov.
Anthony Swann

Date of review: 2020-01-01

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Thank you so much for all of your help. I had a previous order which was unsuccessful, and I received a full refund. This order was delivered successfully, and she was very happy with the gift of roses and a teddy bear!! I ordered at 11:00 (Kiev local time), and it was delivered by 15:00 on the same day, New Years Eve! Absolutely first class service by UFL in every respect, and I will definitely be using your service again. Thank you so much for all of your help, and I wish everyone at UFL a Happy New Year for 2020!!

Manager response: Thank you very much for your trust and loyalty - we appreciate it very much! Will be glad to deliver your next orders!
George

Date of review: 2019-12-31

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I placed an order at 16:15 Local UKR time 31/12/2019 and at 17:15 i was informed that my order can not be delivered due to florist's inability to deliver. It's totally inconvenient from your site as providers, that you didn't have a notification on your page about the florist's inability to deliver. It's an important day of the year and some people are far away from their families, thus, some flowers make their mood a little bit better. A simple 'cannot be deliverd' is not an answer from professionals. Kharkov is a city of 2 million people, i don't think that all florists are not able to deliver at 17:00 .. I want this to be noted down as an official complaint from a customer who was choosing you as reliable provider. Thank you in advance, Best wishes for a Happy New Year 2020

Manager response: Hello, George! Thank you very much for your message! We checked the situation - at the process of placing the order you had the caution, that you need to check the possibility of delivery with the manager. We are very sorry for the situation, but really all the florists of Kharkov ended their work till 5pm so we had no opportunity to deliver your order in the best way with reliable florist. Hope for your understanding - will be glad to deliver your next orders!
Eric

Date of review: 2019-12-31
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Everything is still done with enthousiasm and professionality.A happy client
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Manager response: Thank you, Eric, for your orders and loyalty! We are glad to make your dearest people happy and deliver your feelings to them! Hope to see you as our customer in future!