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Guestbook. Page 112

  • Khaled Qutob
    Date of review: 2019-03-09
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    I made the order several days before the delivery date . On the delivery day I waited till the evening for delivery confirmation but received nothing , so at approx 6.30pm I contacted live chat help on the website three times . Ekaterina answered all three chats but could do very little . She kept repeating that they are waiting for confirmation from florist . Eventually at 10.45 pm , the delivery man woke up the recipient and delivered the order . I have been a satisfied customer of your company for years , but this episode overshadows my past positive experience . You definitely have a problem with your florist in Zaporozhye , I sincerely hope you solve it before it tarnishes your hard earned good reputation .
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    Manager response:  Thank you for your message! Due to the heavy workload on a holiday, florists deliver throughout the day. We apologize for the inconvenience!
  • Gavin
    Date of review: 2019-03-09
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    The only problem phone call to get flowers at 2-3pm turned up at 10pm. She waited all day.
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  • Irfan
    Date of review: 2019-03-09
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    Person handline communication on your whatsapp number should be customer servie oriented and respond to the queries or messages received by the client and not ignore them for hours without responding and assure the client instead of sending legal clauses mentioned in ordering agreement ! Very disappointed and better look for another supplier for my future needs. It was rude and utterly pathetic
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    Manager response:  Good afternoon, Irfan. Thanks you for your order and feedback. Unfortunately, on March 8, our managers do not have enough time to process all requests in chat rooms. We perfectly understand the responsibility for this. Therefore, we apologize for these inconveniences. We really hope to please your loved people with fresh flowers ad gifts!
  • Anna
    Date of review: 2019-03-08
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    Wonderful and efficient service and beautiful flowers. Highly recommend it!
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  • Anna Pinchuk
    Date of review: 2019-03-08
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    Absolutely wonderful service. I placed same-day order and it was filled within an hour. My recipient got the flowers within about two hours and she loved them. The flower look beautiful and just as described. This is my first time using this service and I highly recommend it to anyone!
  • Joe padova
    Date of review: 2019-03-08
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    Perfect Service. Thank you for all this care
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  • Urmas
    Date of review: 2019-03-08
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  • Alex Forzieri
    Date of review: 2019-03-08
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    Everything was great, actually my wife was moving from an address to another, UFL called her and reached her at an address different from the one I provided - Good job!
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  • Sram
    Date of review: 2019-03-08
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    todo perfecto muy rapido y eficiente, mi pedido fue de mexico para ucrania y fue lo mejor,gracias:::everything perfect very fast and efficient, my order was from mexico for ukraine and it was the best, thanks)))
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    Manager response:  Dear Scram, thank you for your feedback. We appreciate that you chose our company. Always glad to deliver Your orders and make Your recipients a little more happier
  • Lina Abu-Zeid
    Date of review: 2019-03-08
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    I am ready recommend your company
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