Guestbook. Page 76

Fabio Molfetta rate service:

Eduardo Canales rate service:

Excellent service. Fast, efficient, really helpful and great quality. Thank you.
Lisa Charles rate service:






I ready use your service in the future!

I am using your delivery service, I have already placed 3 orders and in all the customer was very satisfied. Congratulations on the excellent work. However, I am not receiving the delivery photograph and there is a delay in placing the format on the company's website.
Joao Timoteo de Oliveira rate service:

Jay Ogrodnik rate service:






I ready use your service in the future!

I have ordered flowers and cake through this website. My order number is 9711-11220. I have ordered the flowers and cake and got the cheapest flower from the corner shop which even wasn’t fresh and a few days old cake which we have to throw away . Both were difrent from the picture . when I have contacted them they said it’s fine and fresh so they can’t replace or refund. But it’s clearly written in there website you client isn’t satisfied with delivery they will replace or full refund. It’s not the first time I have used them but it was last time. I will never use them again as they charge crazy amount for the cheapest product. Should have used glovo or other companies. Thanks but I will claim my money back. Here are the pic of what I have ordered and what I have got.

I really like everything I ordered. they delivered it on time. and what is really special about this site is that the customer service is excellent! especially Agent Maria. I would like to thank her for being so sweet and answering all my questions ! you are the best !

Frederic rate service:

Hakirat Singh rate service:

I was unable to make the order without giving both email address and phone number which is bad, really bad. I used Paypal for payment and Paypal has my email address which enables UFL to contact me so they need neither my email address or phone number. I was unable to finish the order as Paypal did not understand the delivery address I was given. I understand it is not UFL fault. When Paypal failed,I was unable to go back to my order on the UFL site and use another payment method. Which is bad as well. I tried contacting UFL through their online chatbot and got an answer in the beginning before making the order. After the payment trouble with Paypal it took a long time to get in contact with the chatbot again. When I finally got through to them they gave me a URL to restart the payment process. I then had to use a USA address to finish the Paypal payment. The person I was in contact with was very very understanding and helpful and very patient as well. The persons in the chat systems are very good assets for the company. I'd not recommend this retailer if you intend to use Paypal, the UFL implementation is unsatisfactory. The Paypal implementation needs to be worked on, so Paypal does not ask for the shipping address again. It is already in the UFL system. I know that in a way it is a Paypal flaw as their address setup is not helpful for foreigners who do not understand how Ukranian adresses are made up. There is no help, only that the address was incorrect, even though it wasn't. I hope this helps.