Frequently Asked Questions
? How fast do you deliver flowers to Bucharest?
We guarantee delivery of flowers to Bucharest within 24 hours after placing the order. Working with local florists, we ensure fast and quality delivery.
? How can I pay for my order?
We offer several convenient payment methods, including credit and debit cards, PayPal, and bank transfer. You can choose the most convenient option for you when placing an order.
? Can I add a personal message to my order?
Yes! You can add a personal message to each order. Just specify the text of the card at checkout and we?ll deliver it along with the flowers.
? Can I order flowers for a specific time?
Yes, we understand how important it is sometimes to deliver flowers at a certain time. When placing your order, you can specify your desired delivery time and we will do our best to accommodate your request.
? What to do if the recipient was not present at the time of delivery?
If the recipient was not present at the time of delivery, our courier will contact them to arrange a convenient time for re-delivery. We can also leave flowers with neighbors or at the reception, if it is convenient for the recipient.
? Do you have a guarantee for the freshness of the flowers?
We guarantee the freshness and quality of our flowers. If for any reason you are not satisfied with the delivered flowers, please contact us within 24 hours of receipt and we will replace them or refund your money.
? How to contact your support?
You can contact our support team by email, phone or via chat on our website. We are always happy to help you with any questions or problems.